Privacy Policy

We collect the following types of information:

• Personal identification information: name, email address, phone number, delivery address

• Account information: username, password (encrypted), personal preferences

• Order information: order history, payment information, delivery preferences

• Device information: device type, operating system, IP address, location (if permitted)

• Usage data: browsing history, search queries, app usage patterns

We use collected information to:

• Provide and improve our services

• Process orders and payments

• Customer support and communication

• Personalize user experience

• Security protection and fraud detection

• Marketing and promotional activities (with your consent)

• Comply with legal obligations

We may share your information with:

• Restaurant partners: to process your orders

• Delivery service providers: to complete deliveries

• Payment processors: to handle payment transactions

• Technology service providers: to maintain and improve our services

• Legal requirements: when required by law

We do not sell your personal information to third parties.

We protect your information through:

• Data encryption: SSL/TLS encryption for data transmission

• Access control: limiting employee access to personal information

• Security monitoring: regular system security monitoring

• Data backup: regular backup of important data

• Security training: regular security training for employees

We use cookies and similar technologies for:

• Essential cookies: ensure website functionality

• Functional cookies: remember your preferences

• Analytics cookies: understand website usage

• Marketing cookies: provide personalized advertising

You can manage cookie preferences through your browser settings.

You have the following rights:

• Access: view information we have collected about you

• Correction: correct inaccurate personal information

• Deletion: request deletion of your personal information

• Restriction: limit our processing of your information

• Data portability: obtain a copy of your data

• Objection: object to our processing of your information

To exercise these rights, please contact our customer service team.

We retain your information as follows:

• Account information: during account activity and 30 days after deletion

• Order information: 7 years (tax and legal requirements)

• Marketing data: 2 years or until you unsubscribe

• Log data: 1 year

We regularly review and delete data that is no longer needed.

Your data may be transferred to:

• Our servers located in the United States

• Third-party service providers in other countries

• We ensure data transfers comply with applicable data protection laws

• We have appropriate data processing agreements with third parties

Our services are intended for users 18 and older:

• We do not knowingly collect personal information from children under 13

• If we discover we have collected information from minors, we will delete it immediately

• Parents can contact us to delete their minor child's information

We may update this privacy policy:

• Significant changes will be notified 30 days in advance

• We will notify you via email or in-app notifications

• Continued use of our services indicates acceptance of the new policy

• We recommend regularly reviewing this page for the latest changes

For any privacy-related questions, please contact us:

• Email: privacy@yumo.com

• Phone: +1-800-yumo

• Address: 123 Food Street, New York, NY 10001

• Online Customer Service: Monday-Sunday 8:00-24:00